Privacy Policy

[last update Tuesday 30/05/2018]

1. Introduction

This privacy policy governs the manner in which Epicure Catering Services LLC (hereinafter “Epicure” “we” or “us”) collects, uses, maintains and discloses information collected from users and visitors (hereinafter a “user” or “you”) of the Site (“Privacy Policy”). This Privacy Policy applies to the Site and all products and services offered by or through Epicure on the Site.

2. Your acceptance of these terms

By using this Site, you are agreeing to the terms and conditions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or register with our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

3. Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit or debit card or paypal account information, and any other information we deem appropriate.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

4. Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the way Users connect to our Site, such as any operating system or Internet service providers used and other similar information.

5. Web browser cookies

Our Site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

6. How we use collected information

Epicure collects and uses user’s personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with third parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may change the settings of the account.

7. How we protect your information

We hold your personal information on dedicated servers located in the United States and/or Germany.
By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
Choose your password carefully using unique numbers, letters and special characters. Also never share your login credentials with anyone.
If you are concerned that your account has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto your account of the Site.

8. Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that websites own terms and policies.

9. Compliance with children’s online privacy protection act

Protecting the privacy of the young is important to us. For that reason, we never collect or maintain information at our Site from those we actually know are under 18.

10. Changes to this privacy policy

Epicure reserves the right, at its sole discretion, to update this privacy policy at any time. When we do, we revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.