[last update Tuesday 30/05/2018]
2. Your acceptance of these terms
3. Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit or debit card or paypal account information, and any other information we deem appropriate.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
4. Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the way Users connect to our Site, such as any operating system or Internet service providers used and other similar information.
5. Web browser cookies
6. How we use collected information
Epicure collects and uses user’s personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information to understand how our users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with third parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may change the settings of the account.
7. How we protect your information
We hold your personal information on dedicated servers located in the United States and/or Germany.
By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
Choose your password carefully using unique numbers, letters and special characters. Also never share your login credentials with anyone.
If you are concerned that your account has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto your account of the Site.
8. Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that websites own terms and policies.
9. Compliance with children’s online privacy protection act
Protecting the privacy of the young is important to us. For that reason, we never collect or maintain information at our Site from those we actually know are under 18.